About Us

The Falkirk town centre is a Business Improvement District (BID).

 

What is a BID? A BID is a geographically defined area, where businesses come together and agree to invest collectively in projects and services that the businesses believe will improve their trading environment.

 

Falkirk Delivers was voted for by the businesses in Falkirk town centre with the aim of managing the BID and of making Falkirk town centre a better place to visit, shop, work and invest.

 

We are led by a board of directors from Falkirk town centre businesses with representatives from retail, hospitality, media, transport, and financial services as well as the Falkirk Council.

 

If you are a business within the BID area and would like to know more about your BID, please visit the Business Section of this website.

What We Do

Taking Pride in Falkirk

Falkirk Delivers works with partners to deliver a range of projects to enhance the visitor experience to the town centre. These projects cover four strategic themes: cleanliness, safety, marketing and tourism.

 

In terms of cleanliness, we are a member of Keep Scotland Beautiful and provide floral enhancement for the Town Centre.  We employ a Town Centre Handyman to keep the Town Centre clean and tidy.

 

Additionally, in terms of safety, Falkirk Delivers has ensured that visitors have a safe and friendly experience whilst enjoying the night life in Falkirk.  We provide a Taxi Marshal service to ensure people are helped safely on their way home. We also have a Safebase Initiative which is primarily for the night-time economy; it provides a SafeZone and first aid element should anyone become distressed or injured.

 

Through these projects and more, Falkirk Delivers aims to inspire local businesses, residents and visitors alike to take a pride in Falkirk – one of the leading town centres in Scotland.

Taking Pride in Falkirk

Falkirk Delivers works with partners to deliver a range of projects to enhance the visitor experience to the town centre. These projects cover four strategic themes: cleanliness, safety, marketing and tourism.

 

In terms of cleanliness, we are a member of Keep Scotland Beautiful and provide floral enhancement for the Town Centre.  We employ a Town Centre Handyman to keep the Town Centre clean and tidy.

 

Additionally, in terms of safety, Falkirk Delivers has ensured that visitors have a safe and friendly experience whilst enjoying the night life in Falkirk.  We provide a Taxi Marshal service to ensure people are helped safely on their way home. We also have a Safebase Initiative which is primarily for the night-time economy; it provides a SafeZone and first aid element should anyone become distressed or injured.

 

Through these projects and more, Falkirk Delivers aims to inspire local businesses, residents and visitors alike to take a pride in Falkirk – one of the leading town centres in Scotland.

Attracting Visitors

We organise and support events and campaigns to attract visitors to the town throughout the year, such as festive events, music events, family fun and regular farmers’ markets.

 

We work closely with VisitFalkirk, VisitScotland and Forth Environment Link to encourage tourists to visit the town centre.  Creating links between our world-renowned Visitor attractions the Falkirk Wheel and The Kelpies and Helix Park, we promote Falkirk Town Centre as part of the tourist experience.  A key project was the provision of the bus that linked the attractions to the Town Centre.

Attracting Visitors

We organise and support events and campaigns to attract visitors to the town throughout the year, such as festive events, music events, family fun and regular farmers’ markets.

 

We work closely with VisitFalkirk, VisitScotland and Forth Environment Link to encourage tourists to visit the town centre.  Creating links between our world-renowned Visitor attractions the Falkirk Wheel and The Kelpies and Helix Park, we promote Falkirk Town Centre as part of the tourist experience.  A key project was the provision of the bus that linked the attractions to the Town Centre.

Meet Our Management Team

Elaine Grant

Bid Manager

As Falkirk Delivers Manager my role is to ensure the Town Centre is a vibrant and attractive place for people to enjoy and business to thrive.

Stefanie Paterson

Project Assistant

My role at Falkirk Delivers includes accounts and general office administration, and assisting the Falkirk Delivers management team.

Janice Kennedy

Street Ambassador

My role is to liaise on a daily basis with businesses and help them with day to day issues. I patrol the town centre every day and report issues to appropriate parties. I also provide members of the public with general information on the town centre.

Elaine Grant

Bid Manager

As Falkirk Delivers Manager my role is to ensure the Town Centre is a vibrant and attractive place for people to enjoy and business to thrive.

Stefanie Paterson

Project Assistant

My role at Falkirk Delivers includes accounts and general office administration, and assisting the Falkirk Delivers management team.

Janice Kennedy

Street Ambassador

My role is to liaise on a daily basis with businesses and help them with day to day issues. I patrol the town centre every day and report issues to appropriate parties. I also provide members of the public with general information on the town centre.

The Falkirk Delivers Board

The Board is made up of local representatives who know and have a passion for Falkirk and the surrounding area.

 

The role of the Falkirk Delivers Board is to take a strategic overview of BID activities in line with the aims and objectives of the BID Business Plan. The Board is responsible to its stakeholders and for the strategic and financial management of the BID and meets regularly.

 

The current Board members are Karim Virani (Callander Square), Lisa Fowler (Scarlet Ribbons), G W Linton Smith (G W Smith Cycles), Brian Peat (First Group plc), Rhona Geisler (Falkirk Council) and Peter Reid (Falkirk Council).

G.W Linton Smith

Board Director

Having retired from running G W Smith Cycles, I continue to be invested in Falkirk through our property company which rents small shop units and therapy treatment rooms in the town. I have been a director of TCM and then the BID for 25 years, serving as chairman for 15 of those years.

Carron Smith

Principal Officer for Business Support

Carron works within the Growth and Investment Unit at Falkirk Council, responsible for the delivery of Business Gateway services and local business support products.

Carron has been supporting the business community for over 25 years and has extensive experience of managing business projects, support initiatives, financial assistance programmes and business training. She also has extensive experience of working in partnership with public and private agencies.

G.W Linton Smith

Board Director

Having retired from running G W Smith Cycles, I continue to be invested in Falkirk through our property company which rents small shop units and therapy treatment rooms in the town. I have been a director of TCM and then the BID for 25 years, serving as chairman for 15 of those years.

Carron Smith

Principal Officer for Business Support

Carron works within the Growth and Investment Unit at Falkirk Council, responsible for the delivery of Business Gateway services and local business support products.

Carron has been supporting the business community for over 25 years and has extensive experience of managing business projects, support initiatives, financial assistance programmes and business training. She also has extensive experience of working in partnership with public and private agencies.