Online Training Courses

Allergy Awareness: An Introduction

About the Course

Our Allergy Awareness: An Introduction course will cover a variety of important topics, including: how food allergens affect the body, how to deal with food allergen enquiries and how to prevent allergen cross-contamination, as well as what the law requires food businesses to do. We will also learn about providing information to customers about the key 14 allergens, what information must be recorded on an allergen matrix and why the Food Standards Agency will issue an allergy alert. This will give you a comprehensive knowledge of allergy awareness and the importance of it.’

Course Length

The course consists of 4 levels and 20 pods and we estimate the course to take approximately 45 minutes. Once enrolled, you will then have 30 days to complete the course. You can dip in and out of the course to suit your time, as long as you complete it within the 30 days from enrolment.

Course Content

The course consists of the following levels:

  • General Introduction
  • Food Allergy Awareness
  • Pre-Packed Foods
  • Non-Pre-Packed Foods

Who is suitable for the course?

The course has been written by a qualified Environmental Health Officer and is designed for anyone that is involved in catering, including staff who serve food and take food orders. This is also suitable for those who are responsible for dealing with customer enquiries about food allergens.

Next Progression

We offer another short course on allergens, Allergy Awareness: Know Your Allergens (AA 102), as well as a more in-depth course, Allergen Awareness (AA 100), which will provide you with the necessary information to talk to customers regarding the regulated allergens in your food and ensure these are appropriately managed within your food business.

Certificate Length

At the end of the course, you will be required to take a short multiple-choice test. You must pass with a pass mark of 80% or above to be awarded your certificate. This certificate will expire after 3 years.